Frequently Asked Questions
🚚 Delivery
How long does delivery take?
Our products are delivered by European and Moroccan suppliers. Delivery usually takes 3-7 business days within Europe.
Do you offer free shipping?
Yes! We offer free shipping on orders over €80.
🔄 Returns
Can I return my order?
Yes, you can return your order within 14 days of receipt, provided the product is unused and in its original packaging.
How do I initiate a return?
Please contact us via our contact page and we will assist you further.
🌿 Products
Are your products natural?
Yes! We carefully select natural oils, care products, and home fragrances from trusted European and Moroccan suppliers.
Are the products safe for the skin?
Our products are carefully selected and meet European quality standards.
💳 Payment
What payment methods do you accept?
We accept all common payment methods, including credit card, iDEAL, PayPal, and more.
📧 Contact
How can I contact you?
You can reach us via the contact page. We will respond within 24 hours.